Effective Date: July 19, 2026
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This Privacy Policy explains how Stohner Kennels ("we," "us," or "our") collects, uses, and protects information when you visit our website (stohnerkennels.com), submit a form, or use our dog boarding, training, and related services (the Services), based in Poetry, Texas.
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1. Information We Collect
When you contact us, request information, or complete a form (such as our New Client Intake and Policies form, Liability and Injury Waiver, or Stay Confirmation form), we may collect information such as your name, phone number, email address, mailing address, payment-related details, and information about your dog, including health, vaccination, and behavioral information needed to provide our Services safely.
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2. How We Use Your Information
We use the information we collect to schedule and manage bookings, communicate with you about your dog's stay or training program, process payments, respond to inquiries, and improve our Services. We may also use your information to send you appointment reminders and service updates.
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3. Text Messages and Calls
By providing your phone number, you consent to receive calls and text messages from Stohner Kennels related to bookings, scheduling, your dog's stay, and account matters. Message and data rates may apply, and message frequency varies. Reply STOP to opt out of text messages at any time, or reply HELP for assistance. We do not sell or share your mobile phone number or SMS opt-in data with third parties for their own marketing purposes.
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4. Cookies and Website Analytics
Our website may use cookies and similar technologies, including those provided by our website platform and standard analytics tools, to understand how visitors use our site and to improve its performance. You can control cookies through your browser settings.
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5. How We Share Information
We do not sell your personal information. We may share information with service providers who help us operate our business (such as our website host, payment processor, and forms and scheduling tools), or when required by law. We do not share your phone number or SMS opt-in data with third parties for their own marketing purposes.
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6. Data Security
We take reasonable steps to protect the information you provide to us. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
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7. Children's Privacy
Our website and Services are intended for adults arranging boarding or training for their dogs. We do not knowingly collect personal information from children.
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8. Your Choices
You may contact us at any time to ask what information we have on file, request corrections, or ask us to delete information we no longer need to retain. You can opt out of text messages by replying STOP, and out of promotional emails by following the unsubscribe instructions in those emails.
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9. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date above reflects the most recent revision. Continued use of our website or Services after changes are posted means you accept the updated Policy.
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10. Contact Us
Questions about this Privacy Policy can be directed to:
Stohner Kennels
Poetry, Texas
Phone: 972-914-9267
Email: scott@stohnerkennels.com or info@stohnerkennels.com